Cancer Patient Experience Survey

At the NHS we want our patients to have the best experience possible and having continuous patient feedback is crucial in helping us deliver what patients want and need. The national Cancer Patient Experience Survey (CPES) asks for feedback from cancer patients (16 years and over*), to inform and improve local cancer services across England.

The Cancer Patient Experience Survey (CPES) questionnaire has been redesigned, guided by the CPES Advisory Group, to reflect developments in cancer care and treatment, and national policy.The NHS, including commissioners and providers,national policymakers and cancer charities use the results to understand what is working well and which areas need improvement. The results enable them to identify national and local priorities and work with patients and partners to deliver change.If you are invited to take part please fill out the questionnaire and have your say.

Every response helps us to deliver the best possible service to patients. For more information on the survey please visit *A new survey has been launched for those aged 16 and under, “CPES gives us a chance to comment on the NHS service,to give praise where it is due, and to identify where things are not quite as we would wish.

CPES is the tool that thousands of patients every year have used to improve our NHS and to improve care for the patients of the future, and the responses provide vast amounts of evidence for researchers looking for evidence as to what works best for us, the patients.“I’ve been able to help shape the survey, and I have seen how influential it can be, most obviously in shaping national policy.Since the Cancer Strategy of 2015, the NHS has been tasked with regarding Patient Experience as being just as important as clinical outcomes, and much of the evidence for that change came from CPES findings. Patients said loudly and clearly that what mattered was not just the cancer pathway and where that ended up, but the quality of our experience along our journey.” Richard Stephens, patient representative on the CPES advisory group.